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Olivia is a Business Process Expert within the healthcare, health insurance, energy distribution and international development sectors. Expertise in strategic implementation of re-engineering projects and orchestrating people to work together served many initiatives, accreditation and government compliance. Advocate of creating connections between diverse perspectives and motivations through relational skills and multicultural knowledge.


What I Do

Business Engineering

Lean Systems Engineering, Flow and Process Kaizen, Process Mapping, Value Analysis, Production Planning and Optimisation, Strategy and Decision-Making Tools, Risk and Change Management, Cost and Benefit Analysis, Activity Based Costing, Business Case and Concept Paper, Data Analytics, Time Study and Work Methods, Manpower Review, Forecasting

System Applications

MS Office Suite, MS Visio and Project, ARIS, Power BI, KissFlow Workflow Management, Qualtrics Fluid Survey / Survey Monkey, Zapier, WorkFusion, Interneer / Intellect, Smartsheet, Sharefile, Dropbox, OneDrive, Adobe Lightroom, Adobe Photoshop, Customer Relationship Management, Hospital Information System


Companies I’ve Worked With

as Business Analyst & Business Process Management Consultant


Why Work With Me

Strategic & Insightful in complex processes & environment

Discoverer & Observer of root causes

Interpersonal Communicator in working with people

Solution Creator under tight deadlines & changes

Persistent & Grounded under tight deadlines & changes

Discoverer & Observer of root causes


Contact Information

Olivia del Rosario
Business Process Expert based in Brisbane, Australia

Send Me a Message


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